Applying thoughts to the application could be complicated. This becomes an evident fact in an area like e-commerce where business insights meet the ever-changing customer view. Yes, the human side of things. This gets complicated here and if you are trying to sell products to people, using your online platform, you need to be part of the smart infrastructure right down to the chip. This article is written based on the insights given by Nikhil Kumar, Software Development Engineer, Amazon.
Getting things right
Good insights must go into building foolproof e-commerce infrastructure. Starting with the software. If there are bugs in the software, they could be mitigated. The real problem will be the hardware side of it. Be it capacity planning in the data center to chip architecture. They must be checked by the consultant or the expert for everything from processor
load bearing to hardware vulnerabilities.
Hiring the nest engineering mix will help solve the initial stages of building this infrastructure. Finding people who know the architecture helps create long-lasting infrastructure. This is something learned from the Internet of things platforms that have a long history of development and in some cases built one of the most resilient use cases with solid architecture.
Leveraging IoT for E-commerce
There is a huge potential in the e-commerce platform for IoT. Bigger corporations are unlocking several business opportunities with IoT. There are push buttons if you wish to order groceries and they reach your doorstep. Likewise, using haptic input or sensory singles like voice etc. an itinerary could be generated while listing out products that are usually purchased. In the background, the profile of the member Is validated to the details mentioned in the profile and a transaction with the bank is done while the products are ordered. The steps are far more complicated and advance but this how it works in a nutshell.
Today, new concepts are in testing and in some places deployed, which will actually allow the customer buy anything he or she wants from the store and walk away with the purchased item and it gets automatically billed and deducted. If at all some items need to be delivered through the fully automated smart buy system, a drone can physically deliver the groceries to the doorstep and possibly give you a heads up on the smartphone. “These drones are no longer remotely controlled and they launch, delivery and return are completely automated. These drones are equipped with devices that are smart enough to navigate and identify using face recognition with the help of Artificial intelligence. This allows personal or costly products sent to the right recipient and not to the wrong one” says Nikhil Kumar, Software development engineer at Amazon.
Data on e-commerce platform
E-commerce platforms use recommender systems and predictive analysis to suggest products and like of the customer. E-commerce is evolving into a living example of IoT in perfection. With the ability to secure, identify and give suggestion to drive the customer decision. It aligns the logistics in the background while making sure every transaction accurate and informs physical vendors to resupply in case of need. These tweaks make customers get the best service while making the business profitable.
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